Inbound request qualification and follow-up

Turn every inbound request into a tracked sales opportunity

Maestro Lead Flow aims to qualify, assign and prepare each request in under two minutes within the validated workflow. A person approves it before it is sent; every lead retains an owner, a status and a next action.

Interactive demo

Maestro Lead Flow: follow a request from start to finish.

This demo illustrates the Flow Business scenario: the request is qualified, assigned and prepared, then a person approves it before sending. The initial 15-minute diagnostic is free; the full Flow Audit remains a separate service at €390 excl. VAT.
  • Request qualified and assigned
  • Response prepared before approval
  • CRM, follow-ups and errors tracked
Open Maestro Lead FlowAccess the demonstration

01 / Finding

An inbound request should not get lost between an inbox, a spreadsheet and the CRM

Without shared qualification rules, an assigned owner or a next action, teams re-enter the same information and follow-ups become inconsistent. Maestro Lead Flow organises the journey from received request to sales follow-up.

  • Requests copied manually from forms and emails
  • Qualification varies depending on who is available
  • Leads without an owner or shared status
  • Responses and quotes rebuilt for every request
  • CRM updated too late or incompletely
  • Missed follow-ups and errors without an owner

02 / Applications

Maestro Lead Flow: from received request to supervised follow-up

Design target: prepare a request in under two minutes on the validated workflow. Actual processing time depends on the tools, volumes and rules confirmed during the audit.

01

Receive and structure

Centralise requests from forms or emails and turn their content into usable data.

  • Form or email intake
  • Information extraction
02

Qualify and assign

Apply your company’s criteria, calculate a score and then assign a clearly identified owner.

  • Qualification
  • Score based on your rules
  • Assignment to an owner
03

Prepare and obtain approval

Prepare the response or quote with the relevant context, then require human approval before anything is sent.

  • Response or quote prepared
  • Human approval
04

Synchronise and follow up

Update the CRM, schedule follow-ups and make errors visible in a dashboard.

  • CRM update
  • Automated follow-up
  • Error tracking

03 / Standard Maestro

A faster sales flow without losing human accountability

The expected benefit is concrete: less re-entry, a response prepared faster and no request without an owner, status or next action. Sensitive decisions remain subject to human approval.

  1. 01

    Less manual re-entry

  2. 02

    Response or quote prepared with the relevant context

  3. 03

    Owner, status and next action visible

  4. 04

    Human approval before every send

  5. 05

    CRM updated after every decision

  6. 06

    Scheduled and traceable follow-ups

  7. 07

    Errors contextualised in the dashboard

  8. 08

    Recovery possible without losing the request

Sample delivered report

See the structure of the document delivered after the audit

This preview shows the expected level of summary, prioritisation and traceability. It contains no real client data.

MSC / REPORT
Inbound request qualification and follow-upIllustrative sample · Fictional data
01

Executive summary

Without shared qualification rules, an assigned owner or a next action, teams re-enter the same information and follow-ups become inconsistent. Maestro Lead Flow organises the journey from received request to sales follow-up.

02

Priority findings

  • Requests copied manually from forms and emails
  • Qualification varies depending on who is available
  • Leads without an owner or shared status
03

Recommended action plan

  1. Cartography

    People, tools, data, decisions and exceptions.

  2. Result

    Automatic, person-controlled and expected results.

  3. Design

    Independent steps, states and retake rules.

04

Deliverables and safeguards

  • Less manual re-entry
  • Response or quote prepared with the relevant context
  • Owner, status and next action visible

04 / Offers

Three levels to scope, launch and then supervise Maestro Lead Flow

Flow Audit

€390 excl. VAT

Map how a request is currently handled and leave with a costed deployment plan.

  • Full payment before work begins
  • 30-minute interview
  • Process map and time lost
  • Risks and recommended solution
  • Budget and deployment plan
  • €390 excl. VAT deducted from a Flow Starter signed within 14 days

Delivery within 48 hours

Secure payment with Stripe

Ask a question before paying

Flow Starter

€1,490 excl. VAT

Deploy an initial, clearly scoped Maestro Lead Flow between two tools.

  • One workflow
  • Two connected tools
  • Error handling
  • Documentation and training

5 business days after access is received

Secure payment with Stripe

Ask a question before paying
Recommended for SMEs

Flow Business

€3,900 excl. VAT

Deploy the complete qualification and follow-up flow with business supervision.

  • One complete workflow
  • Three to five connected tools
  • Human approval and dashboard
  • Monitoring and optimisation for 30 days

Defined base scope; extensions quoted separately

Secure payment with Stripe

Ask a question before paying

05 / Continuity

Keep your automation reliable over time

Flow Care

290 € excl. VAT / month

  • Monitoring
  • 1 hour of evolution
  • Monthly report
  • Response within 2 days
Choose Flow Care
Recommended

Flow Operations

590 € excl. VAT / month

  • Alerts
  • 3 hours of evolution
  • Verification of integrations
  • Monthly meeting
Choose Flow Operations

Flow Critical Care

From 990 € excl. VAT / month

  • Priority alerts
  • 6 hours of evolution
  • Checking backups
  • Continuity plan
Ask Critical Care

06 / Method

A visible progression, from framing to production

  1. 01

    Cartography

    People, tools, data, decisions and exceptions.

  2. 02

    Result

    Automatic, person-controlled and expected results.

  3. 03

    Design

    Independent steps, states and retake rules.

  4. 04

    Development

    Integrations, validations and TypeScript treatments.

  5. 05

    Tests

    Normal cases, errors, duplicates and interruptions.

  6. 06

    Deployment

    Supervised production environment.

  7. 07

    Training

    Status, validation and re-launch of operations.

  8. 08

    Maintenance

    Evolution, monitoring and changes to the API.

Artificial intelligence assists the process without removing your control

Sensitive actions may require human validation and each decision remains traceable.

  • Validation before dispatch
  • Permissions by role
  • Shares Journal
  • Data masking
  • Possible European accommodation
  • Secret encryption
  • Management of duplicates
  • Cancellation or revival

Selected technologies as required

  • Next.js
  • TypeScript
  • NestJS
  • PostgreSQL
  • Supabase
  • Trigger.dev
  • Inngest
  • Bull. MQ
  • Temporal
  • OpenAI
  • Sentry
  • Zod

Frequently Asked Questions

The answers before starting

What is the difference between the free diagnostic and the €390 excl. VAT Flow Audit?

The free 15-minute diagnostic quickly checks whether Maestro Lead Flow fits the need. The Flow Audit is a complete service: a 30-minute interview, process map, time lost, risks, solution, budget and deployment plan, delivered within 48 hours. Its €390 excl. VAT fee is deducted from a Flow Starter signed within 14 days.

Does preparation always take less than two minutes?

It is the design target for the validated workflow, not a universal guarantee. Actual processing time depends on the connected tools, volumes, business rules and any external approvals confirmed during the audit.

Is approval always required before sending?

Yes, for Maestro Lead Flow as presented here: the response or quote is prepared automatically, but a person retains the decision to send it.

Can you connect my existing tools?

Yes, when a compatible API, webhook, import or technical access is available. Feasibility and limitations are checked during the Flow Audit.

What happens when a tool goes down?

The workflow preserves its state, reports the error in the dashboard and allows recovery without losing the request.

Where is the data stored?

Storage depends on the chosen architecture. European hosting and suitable retention rules can be scoped during the audit.

Next step

How many requests currently have no owner or next action?

In 15 minutes, let’s check whether Maestro Lead Flow can reduce re-entry and make follow-up more reliable. The full Flow Audit at €390 excl. VAT remains optional and separate.

Book the 15-minute diagnostic